How E-Commerce Is Reshaping Retail Real Estate

Market Trends Every Investor Needs to Know

Class A malls and lifestyle centers are holding strong, especially those that blend shopping with entertainment and dining. On the flip side, older or less flexible retail spaces are struggling unless they reinvent themselves. Meanwhile, warehouses and fulfillment centers—especially those close to urban areas—are seeing soaring demand.

It’s Not Just About Sales Anymore

Retailers are now measuring success in new ways. Yes, they still track sales per square foot—but now they’re also watching how a store boosts online traffic nearby (known as the “halo effect”), or how it functions as a pickup and return hub. All of this affects how a property performs and should be valued.

E-Commerce Brands Are Moving Into Physical Spaces

Here’s a twist: many online-first brands are actually opening brick-and-mortar stores. These digitally native brands want to create real-world experiences that complement their online presence. They’re driving demand for flexible, high-tech retail spaces—and creating fresh opportunities for landlords who can adapt.

Tech Is Transforming Both Retail and Real Estate

Think AR fitting rooms, checkout-free stores, and personalized digital experiences. These innovations are turning physical retail into something dynamic and interactive. Properties that support this kind of tech—like strong internet infrastructure or open, flexible layouts—are in high demand.

Logistics Is the New Location

  • E-commerce has shifted consumer behavior toward online shopping, reducing the demand for traditional brick-and-mortar retail. However, it’s also creating new opportunities in last-mile distribution centers and mixed-use retail spaces. At Tom Sebring Commercial Real Estate Solutions, we help investors adapt financing strategies to align with these evolving trends.

  • Yes — but selectively. With the rise of experience-based retail and mixed-use developments, investors can still find strong opportunities. We provide tailored financing for retail assets that are positioned to thrive in this new consumer landscape.

  • Absolutely. We understand the growing blending of retail and logistics, and offer commercial loan options for properties that combine showroom space with backend warehousing or fulfillment capabilities.

  • Key retail trends include the growth of omnichannel retail, smaller urban store footprints, and repurposing of big-box locations. Our expert team tracks these shifts closely to help you make informed, future-ready investment decisions.

  • We offer flexible terms like interest-only periods, SBA-backed loans, or longer fixed-rate options to reduce risk during volatile market cycles. Every deal is personalized to your business goals and the local market outlook.

  • Neighborhood centers, drive-thru-friendly formats, and healthcare-anchored retail are seeing strong interest. We’ve helped finance a variety of retail asset types tailored to evolving consumer needs.

Thanks to same-day and next-day delivery expectations, the demand for last-mile distribution space has exploded. Some former big-box stores are being converted into fulfillment hubs. This opens new use cases for older retail sites and makes logistics-readiness a key factor in property value.

Consumers Want More—And Less

Today’s shoppers care about speed, convenience, experience, and ethics. They want to browse online, pick up in store, and get personalized recommendations. They also care more about sustainability than ever. That means retail spaces need to be fast, flexible, and green.

Local Shops Are Competing Globally

E-commerce has made it possible for even the smallest business to reach a global audience. That’s good news for some, but it also means local shops are competing with Amazon, Walmart, and overseas brands. For landlords, it’s more important than ever to support tenants who bring something unique to the table.

Real Estate Is Going Green

With online shopping’s carbon footprint under scrutiny, sustainable buildings are in demand. Packaging waste, delivery emissions, and return logistics are under the microscope. Investors with ESG goals are factoring in everything from energy efficiency to building certifications.

What This Means for You

As a commercial real estate investor or lender, navigating this new world means looking at more than just rent rolls and comps. You need to consider:

  • How tech-enabled the property is

  • Whether the layout supports fulfillment, BOPIS, or experiences

  • How the location fits into last-mile delivery networks

  • The demographics and their online shopping habits

  • The potential for mixed-use conversion or sustainability upgrades

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Tom Sebring

Tom Sebring is a seasoned commercial real estate expert with a deep understanding of market trends, financing strategies, and investment opportunities. Contact Tom for more investment tips and tricks.

https://www.tomsebring.com/
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